Privacy policy

We are dedicated to your privacy

We’ve made this as easy as possible

Personal information:

We collect the following personal information:

  • Name
  • Email
  • Billing address

We collect your name and email address. This information is only used by the Portway application.

If you are on a paid Portway plan, we will collect your billing address in order to remain in compliance with local authorities, including the collection and remission of appropriate taxes. Your location information is used for no other purpose.

We do not collect any additional Personally Identifiable Information (PII.)

Marketing & advertising:

We do not sell your information to anyone. We do not provide your information to anyone. Portway is not an ad company.

Cookie Disclosure

The Portway app uses a single cookie to authorize your access after you log in. The cookie does not contain Personally Identifiable Information. The cookie is deleted when you log out of the app.


We use the following vendors for support services. These vendors may receive your email address and name:

  • Name and emailZendesk
  • Name and emailSlack

We use the following services for processing and hosting data, which may include your name and email:

  • Name and email Rapid7
  • Name and email Amazon AWS
  • Name and email DigitalOcean

We use Stripe for payment processing. We do not have access to your payment account numbers, such as your credit card number. Stripe securely processes the payments and informs us when payments succeed or fail.

  • Name, email, address, payment info Stripe